Orders
Do you gift wrap?
If requested, YES!
What is your warranty?
Lifetime guarantee against manufacture defects. You must have ring inspected every 6 months by a jeweler, paperwork signed. If you have any problem with your jewelry please contact us, we will provide a shipping label and get to work on your repair. If the item falls outside manufacturers defect we will give you an estimate for repair.
Where can I see the jewelry in person?
Set up an in store appointment by contacting us today! We also offer virtual appointments 7 days a week
What if I need a ring sized?
Please mail the ring directly to us and we will get to work. We are not responsible for sizes virtually, you must know your finger size. First sizing is free!
Shipping & returns
How long do domestic orders take to ship?
3-5 business days insured. Contact us directly for expedite shipping.
How long do international orders take to ship?
At this time we do not ship internationally
What is your return policy?
New, un used items may be returned to us within 14 days. The item must be in re-sellable condition with original paperwork including certificates. After 14 days we do not offer any returns or exchanges. All custom made items are final sale.
Jewelry care
How do I care for my jewelry?
We suggest getting your jewelry cleaned and inspected every six months. We also highly suggest insuring your jewelry. We recommend jewelers mutual insurance.
How do I clean gold?
We suggest using an ammonia based cleaner and polishing cloth.
How do I clean sterling silver?
We suggest a silver polishing cloth